Although it can take a lifetime to build your online reputation, it only takes one bad moment to lose it.

When a crisis arises, you need to be prepared with a plan of action. A lifetime of brand building can come crashing down if a difficult situation isn’t handled in a timely, sensitive manner. From being on the wrong end of a digital backlash to wanting to monitor your event for social mentions of violence or urgent needs, we have the tools and experience to help you set up a crisis strategy and a crisis communication plan--and see it through.